NOT KID FRIENDLY! HOTEL NEEDS TO INFORM BOOKING SITES & GUESTS THAT THE POOL IS OFF LIMITS TO CHILDREN!
Unexpected deposit fee of $50 required. Pool is no longer available to children & hotel does not inform prospective guests of this. Booking sites need to add this information to their description of hotel.
Rude staff, long hallways & terrible parking which makes hotel totally inaccessible for the disabled!!! Valet service is non-existent. Had a lot of trouble getting to my room. By the time I made it into the hotel & down the long hallway to the elevator, I was drenched in sweat, in pain, & completely out of breath! Need better options for disabled parking & entry!
The review button on their Facebook page has been removed. Probably bc there are so many complaints lately. This place has really gone downhill. The room was HOT & stuffy. Air just wasn’t putting out enough. Apparently lots of guests have complained about that. No microwave in room!
Came to tunica for a last “hurrah” before starting back to school & to see my sister before she leaves the country again. We had planned to spend the entire afternoon & evening in the pool after we checked in , bc we haven’t had many options for swimming this summer. I’ve only been twice! Anyway we get here, to a place we have been a couple times before & know to be family friendly, & they inform us that the kids can’t swim! You have to be 21!!! I was furious! Sam’s Town has always allowed children in the pool, even when we came here 20 years ago! The kids and I were so disappointed. This is why we picked this hotel! Our plans for today were completely ruined. Everyone was grumpy, my son cried all day, just ugh! I don’t understand why they would start this policy suddenly this year & not even inform guests beforehand! Will not be coming back! 😡😡😡😡😡
I am a 30-something single mother of two, former social worker, currently fighting to overcome the debilitating conditions of lymphedema and chronic pain. Learn more about lymphedema and disability advocacy by following my blog. Thank you!
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